Help center
How it works
Account access, activation and delivery, explained before you choose.
- Access
- Check the account method.
- Delivery
- Follow your order.
- Support
- Talk to our team.
Showing 8 answers.
What am I buying?
GamesBestPrices offers digital game account access. You receive an account to access the game, rather than a key for your own account. Read the product description for the exact platform and activation method.
Can I play online?
Access varies by product and platform. Many offers use an offline method. Check the game description before ordering, and contact us if you need online features.
How will I receive my purchase?
Delivery instructions and timing depend on the offer. After payment approval, keep access to the contact details used for your order and follow the instructions provided by GamesBestPrices.
How do I follow my order?
Sign in to My account to check your orders. For help locating a purchase, send your order number and the email address used to our support team.
What should I check before buying?
Check the edition, platform, account type, system requirements and activation instructions. Ask our team before purchasing if a feature or condition is unclear.
What is included in GBP GamePass?
Check the specific plan for the available games, access method, duration and conditions. Do not assume that a plan includes every game in the store. Contact us to confirm the offer before choosing.
How can I get activation help?
Contact GamesBestPrices with the game name, your order number and the error message. Our team will help you check the instructions for the offer you purchased.
How do I request cancellation or a refund?
Read the purchase and refund policy, then contact support with your order number and request. Mandatory consumer rights remain applicable.
Still have a question?
Talk to the team before you buy. We can help you understand the offer.